Problem: How do you present an AI-powered chatbot service on a site with a customer base with many jobs-to-be-done?

Solution: Design a flexible UI that allows for responses that range from product specifications to longer-form product and solution-based responses, all wrapped in a friendly presentation.

The Fluke Assistant is an AI-powered chatbot available on the Fluke web site that caters to customers in multiple regions across the world, answering questions on Fluke's product portfolio and their applications.